Privacy Policy

This Privacy Policy explains how Kids Quran Learning ("we", "us", "our") collects, uses, shares, and protects information when you visit our website, book a trial session, or enroll in our online classes. By using our Services, you agree to the collection and use of information as described here. If you are enrolling a child under the age of 18, this policy applies to information you provide to us as their parent or legal guardian.

1. Information We Collect

We collect information you provide directly to us, as well as some information automatically as you browse our website.

• Contact details: full name, email address, and phone number submitted through our contact form, trial booking widget, or WhatsApp chat button.
• Enrollment information: your child's name, approximate age, and current Quran reading level, provided when booking a trial or paid class.
• Class records: attendance, scheduling, and tutor progress notes needed to deliver and track your child's lessons.
• Payment information: billing details processed securely by our third-party payment provider; we do not store full card numbers on our own servers.
• Usage data: pages visited, browser type, and general location, collected automatically via cookies once you have given analytics consent.

2. Cookies & Analytics

We use a cookie consent banner to ask for your permission before loading any non-essential cookies. If you accept, we load Google Analytics with IP addresses anonymized to help us understand how visitors use our site and improve our content. If you decline, only strictly necessary cookies required for the website to function are used. You can change your preference at any time using the cookie icon in the corner of the screen.

3. How We Use Your Information

• To schedule and deliver trial sessions and ongoing classes.
• To communicate with you about bookings, billing, and account updates.
• To personalize your child's learning plan and track their progress.
• To respond to enquiries submitted through our contact form or WhatsApp.
• To improve our website and course offerings using aggregated, anonymized analytics.
• To comply with legal obligations, such as record-keeping for safeguarding purposes.

4. How We Share Information

We do not sell your personal information. We share information only with trusted third parties who help us operate our Services, under agreements that require them to protect your data:

• Our content management system (Sanity), which securely stores website and course content.
• Our video conferencing and scheduling providers, used to host live classes and trial bookings.
• Our payment processor, used to handle subscription billing.
• Google Analytics, only after you have given cookie consent, to understand website usage.
• WhatsApp, if you choose to start a conversation with us through our chat widget; that conversation is subject to WhatsApp's own privacy policy.

We may also disclose information if required to do so by law, or to protect the safety of our students, staff, or the public.

5. Children's Privacy

Our Services are designed to be used by parents and guardians on behalf of their children. We do not knowingly collect personal information directly from children without the involvement of a parent or guardian. Information about a student (such as their name, age, and reading level) is provided to us by the enrolling parent or guardian, who may review, update, or request deletion of that information at any time.

6. Data Retention

We retain enrollment and class records for as long as your account remains active, and for a reasonable period afterward to comply with legal, accounting, or safeguarding requirements. Contact form submissions that do not lead to enrollment are retained only as long as needed to respond to your enquiry.

7. Your Rights

Depending on where you live, you may have the right to access, correct, export, or delete the personal information we hold about you or your child, and to object to or restrict certain processing. To exercise any of these rights, please contact us using the details in Section 9 and we will respond within a reasonable timeframe.

8. Data Security

We use industry-standard technical and organizational measures, including encrypted connections and access controls, to protect your information from unauthorized access, loss, or misuse. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please reach out through the contact details listed on our Contact page and our team will be glad to assist.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. Material changes will be communicated by email or through a notice on our website ahead of taking effect. Continued use of the Services after changes take effect constitutes acceptance of the revised policy.